Returns & Exchanges Policy
At Trusted Since 2005, we stand by the quality of our beauty products and offer a 30-day return policy for items in their original packaging. Your satisfaction is our priority, and we aim to make the return process as seamless as the rest of your shopping experience.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the unused items back into their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, we will process your refund back to the original payment method within 5-7 business days.
